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network unavailable message reappears every 2 to 3 minutes

every 2 to 3 minutes I get a network unavailable message and I have to restart my tv

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Community Moderator
Community Moderator

Re: network unavailable message reappears every 2 to 3 minutes

Hi @debbisteed,

A warm welcome here in the Roku Community!

We understand you're having a problem with the Roku since it will disconnect through your home network. We'd like to know more about the issue that you're running into. Can you please provide the following information below?

  • What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
  • How far is your device from your network router?
  • Did we recently make any changes to your network or network provider?
  • Do you have cellular data, so we can try connecting your device to your hotspot?

We look forward to hearing from you soon, and we will continue to assist you further.



Roku Community Moderator
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