Solving playback issues

[BobRR]

I have an LG smart tv with the Youtube app installed. I also have a HDMI 4k ROKU plugged into the hdmi port of the tv with the YoutubeTV app. I use the ROKU because I hate the LG smart remote and prefer to use the ROKU remote. Lately, the hdmi ROKU has been constantly buffering, to the point that the tv is unwatchable. Don't have that problem with the YoutubeTV app in the same wireless LG tv. Tells me the wireless connectivity provided by the ROKU device is inferior to the TV wireless. Wish they would port the ROKU remote to control the LG tv. would still have problems setting the shutoff timer.

[RokuEmmanuel-D · Accepted solution]

Welcome, @BobRR.

Thanks for stopping by here in the Roku Community!

We understand you are having problems with your Roku while streaming with Youtube. Rest assured that we're here to provide the assistance you need. 

We recommend following the troubleshooting steps below, which have been customized to address your issue.

Restart your router

To restart your router correctly, you may need to review instructions from your internet service provider (ISP) or router manufacturer. In some cases, you can simply unplug your router and plug it back in, and in other cases, you may need to press a reset button on the device. For help, visit the website of your ISP or router manufacturer or contact them directly.

Restart your Roku device.

To restart your Roku device, unplug the power cable, wait a moment, and reconnect it. Alternatively, you can use the following steps to restart it from the Settings menu.

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

You may also try changing the HDMI cable on your Roku to see if it makes any difference, or, to isolate the problem even more, try a different TV to see if the problem persists. 

Learn more tips here on how to resolve a channel playback issue.

We hope this helps. Let us know if you need more assistance. 

All the best,
Emman

[GuldemanP]

I have taken all the steps recommended, and in the proper order. Still have the buffering problem. It is tempoariy solved if I exit the problem channel, start another channel and then return to the problem channel, and problem is solved for awhile. Does this suiggest a way to porduce a more permanent solution?