Solving playback issues

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PkBryson
Newbie

YouTubeTV Library Playback Hangs on Roku Express

Scenario: 3 different users accessing YouTube TV Library on 11 different devices: 4 TVs: TCL Roku TV, ONN Roku TV, Samsung TV (with Roku Express) and old LG TV (with Roku Express).  3 smartphones: 2 Apple iPhones, 1 Samsung.  2 Apple iPads.  2 Laptops: MacBook Pro and Acer.  One family accessing YouTube TV through the same account, family sharing option. The ONLY time NCIS “hangs” during playback (black screen with spinning circle) in the YouTube TV library is when accessed via the 2 TVs with Roku Express. Both Roku Expresses were purchased in the last six months. We are obviously a “Roku” family, and quickly becoming a YouTubeTV family. With the added expense of NFL package quickly approaching, will the playbacks on the Roku Express connected TVs “hang?”  Any chance a solution to this issue is in the works?  Thanks 

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RokuMary-F
Community Moderator
Community Moderator

Re: YouTubeTV Library Playback Hangs on Roku Express

Hi @PkBryson,

Thanks for your first post in the Roku Community!

We understand your concern about streaming content on Youtube TV on multiple Roku devices. 

Please be advised that channel providers may limit the number of devices that can be activated. Check with the channel provider for specific limits, channel features, and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach them here: YouTube TV Help (google.com)

If you have any other questions or concerns, please let us know.


Best regards,
Mary

Mary F.
Roku Community Moderator
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