Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Solution does not work. Has not worked in the year that Roku's bots keep repeating it. Many, many people are having this problem and Roku just doesn't care.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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This has been going on for at least a year and Roku has done nothing about it. Roku just doesn't care about its customers.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Roku doesn't want to spend the money to fix the problem. The company just let bots give the same worthless information and ignores it.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Doesn't work. Has never worked in over a year. Roku just doesn't care and is using bots to give canned answers and ignore the customers' complaints.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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How much info do you need? numerous people have provided data over the last year and Roku has done nothing about.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Doesn't work. Hasn't worked for the many people here that have been posting about this problem for over a year. Roku doesn't care.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Exact same response to the exact same problem over a year ago. Still no fix. Roku needs to get new engineers and developers, if the company even cares.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen--HDMI issue?

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Doesn't work.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Has been a issue for over a year and Roku still hasn't done anything about it.

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nobrock
Binge Watcher

Re: YouTube videos keep starting with black screen

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Cheaper to use bots with canned answers then to fix the problem. Roku obviously doesn't care about people who buy their products.

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