Solving playback issues

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LINCOLN-MKZ
Reel Rookie

YouTube buffering premium member

I was unable to reply to the supposed fix of the YouTube app buffering it only occurs on my Roku player it doesn't happen on my Samsung Smart TV. I refuse to log in as a guest and watch ads since I pay money not to watch them. The app was not fixed and it only happens on certain channels and I'm going to get political here because it's the truth it only happens on conservative-minded channels. If they are a channel that do not talk about their political preference then it does not buffer.

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RokuRiamie-D
Community Moderator
Community Moderator

Re: YouTube buffering premium member

Hi @LINCOLN-MKZ,

Thanks for posting in the Roku Community!

We are glad to have you here sharing about the buffering issue on your YouTube channel. We would like to take a closer look into this issue.

To further investigate this we would like to know the following:

  • Are you referring to the YouTube TV app or YouTube channel?
  • When buffering occurs, does it return to the home screen, freeze, show a black screen, or just display a loading screen?
  • Troubleshooting steps that you have tried so far?

We look forward to your response.

Cheers,
The Roku Community Team

Riamie D.
Roku Community Moderator
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