Forum Discussion
starl1te
4 months agoBinge Watcher
It's not just you. I upgraded to Premium specifically for my elderly father who like to watch youtube on his Roku TV, and immediately the buffering issues started. And not just on 4k videos or political stuff, it'll buffer on a 480p video. Never happened before upgrading to Premium, and if it did it was due to obvious bandwidth issues.
RokuJohnB
4 months agoCommunity Moderator
Hey starl1te,
Thanks for keeping us posted!
We want to investigate this problem you had with the YouTube channel further. Can you please provide the following information?
- What device are you using right now? (e.g. Roku Express, Roku Streambar, Roku TV –specify TV)
- How far is your device from your network router?
- Is the issue happening on all contents/channels or is this isolated to 1 content/channel? (Specify)
- What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
The Roku Community Team