Solving playback issues

[BettyH1]

I completed all the mentioned steps, more than once and my xfinity stream only shows my purchased items.  I subscribe to Xfinity Now as well, nothing but purchased showing. 

[RokuJohnB]

Hi @BettyH1,

Greetings from the Roku Community, and thanks for keeping us posted!

We will be more than happy to investigate further this issue that you're having with the Xfinity channel. Could you elaborate more about the troubleshooting steps that you have taken so far?

We'll wait for your response.

Thanks,
John

[Mlnave]

Yes. It's happening to me too. I can't watch more than 6 minutes before buffering kicks in. Maybe Xfinity wants me to purchase some new equipment. Lord, I know I'm not paying them enough. 

Thank God for things like Max and Prime. Very little buffering so far.