Solving playback issues

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nosale
Channel Surfer

With Roku, every viewing is like a dubbed film

If I don't reset Roku every so often the dialogue and lip movement aren't even close to being synchronized. 

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RokuArvyS
Retired Moderator

Re: With Roku, every viewing is like a dubbed film

Hi @nosale
Thanks for posting on the Roku Community!
We understand that you're having issues with dubbed films on your streaming, let's fix it together.
Do you have a strong internet connection while streaming so you will not experience a delay in lip movement during streaming? Is this the issue occurring only in one piece of content or a specific channel? Are all titles on the channel or device affected?
We do have a support article on how to fix the lip-sync error: Why is the sound from my Roku device out of sync with the picture
If the issue persists, please don't hesitate to let us know!
Regards,
Arvy

Marc
Roku Community Moderator
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