Solving playback issues

[Mps]

I agree. Weird Al is the most annoying commercial and its on continuously.

Ill never watch the show .  I couldn’t stand to.  

Im new to ROKU, I have 3 boxes for my home but I can tell i’ll be getting rid of them if this doesn’t change soon.

MPs

[RaphDG]

Please stop the Weird Al ad nauseum commercial loop. If we want to watch it, we’ll watch it. Playing the commercial once or a million times only goads me— little by little— to want to cancel my Roku subscription. Please, make it stop!

[ckjessen]

Strongly agree with Weird Al torture. Banish that. And Martha Steward too.

[RokuJechealR · Accepted solution]

HI @ckjessen,

Thanks for your first post in the Roku Community!

We apologize for the inconvenience caused by the repeated commercial sequence and the frustration it has caused. We understand displayed ads may not always meet everyone's preferences or expectations. However, we try to avoid offensive images and content that may be disagreeable to Roku users.

It's important to note that commercial repetition can occur due to various factors, including ad scheduling algorithms and network connectivity issues. While we strive to provide a seamless and enjoyable viewing experience, occasional technical glitches may result in unwanted repetitions.

Thank you for your cooperation and understanding.

Best regards,

Chel

[jasistare]

that doesnt do anything to stop the annoying weird al, rich eisen commercials!  Most annoying sequence on TV  seriously looking into other streaming devices!  

[Kchaffee]

Since the post was from May and the sequence still plays every 5 minutesin every channel I can’t imagine much consideration has been given. 

I would love to “binge” the Martha channel but the background sounds of cats mewling before she winks about being a multi-tasker… makes binging a torturous affair and me the enemy of my housemates. 
RISE UP dindinininjninin!

Weird Al is taking the world by STOORM!

I LOVE ROCK N ROLL SO PUT ANOTHER DIME AND DANCE WITH MAY!!!

I think Madonnas a bad influe-

HWHAT?!

Every 5 minutes for 24 hours a day for months if I want to keep one of your channels on as background noise. It’s freaking torture and I’m ready to throw in the towel and just stream all day from Netflix.  

[warnbar]

Didn't mind the first 10,000,000 times I heard the Weird Al commercial stream, but after months of this viewer abuse, ROKU has proven to me it hates their viewers. I now would never watch any of the programs advertised, and am moving to Firestick next time I go shopping. Congratulations, ROKU has taken a good idea and turned it to a nightmare with just one commercial.

P.S. Spare me the canned message:>>>>

HI

Thanks for your first post in the Roku Community!

We apologize for the inconvenience caused by the repeated commercial sequence and the frustration it has caused. We understand displayed ads may not always meet everyone's preferences or expectations. However, we try to avoid offensive images and content that may be disagreeable to Roku users.

It's important to note that commercial repetition can occur due to various factors, including ad scheduling algorithms and network connectivity issues. While we strive to provide a seamless and enjoyable viewing experience, occasional technical glitches may result in unwanted repetitions.

Thank you for your cooperation and understanding.

Best regards,

Chel

[KimW6]

Quit making excuses and just fix the issue!  

[Texconsin]

Roku is the new Bud Light.

[Netcom]

Dr asked what has been bothering me. I told him when ROKU plays the Weird Al commercial 3x's in a Row 50 times a day. He said that is Normal. . .