Solving playback issues

[Jrdoa]

Have 3 tvs hooked up to Roku's and within minutes after the Roku upgrade to 12.5, Xfinity loops and quits and goes back to the home screen.  Please help.  I also cannot go back to an earlier software version.  1 ultra and 2 sticks.  

[Jrdoa]

I called Xfinity and they are having issues with their app.

[Kaykay1]

Ugggghg this is horrible. Did they give an eta on repairing 

[bccowden]

Stuck in some loop 😡

[Malena]

Stuck in same loop with Brand new Roku TV. Xfinity says Roku has contacted them and let them know that Roku has a problem with the app and Roku is trying to fix it.

[Malena]

Not to me.

[Jrdoa]

I got a text in the middle of the night from Xfinity that this was resolved and it's not.  Same issue.  No Xfinity.

[WLStClair]

Same here. 

[dansgen1alero]

Same, started last night. Between that and the audio fluctuations I'm so sick and tired of it. Have not had a decent night of watching the stream app on Roku for now exactly 1 year. 

[gerimar1]

Same issue here on my roku device the Xfinity opens then closes immediately.