Solving playback issues

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Unable to load any videos when streaming Disney Plus

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Hi Community Users!

Thank you for your continued participation and patience as the team works towards a resolution. We assure you that a fix will be released soon for all affected users. In the meantime, we greatly appreciate your understanding as we navigate this process.

We'll keep you posted. 

Thanks,
Emman

Emmanuel-D.
Roku Community Moderator
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Chalky18
Reel Rookie

Re: Unable to load any videos when streaming Disney Plus

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Disney is now working on my poloroid tv 

AW8
Reel Rookie

Re: Unable to load any videos when streaming Disney Plus

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Disney working for me too now. 
Still unable to watch Now TV though - just get taken to the page to buy a subscription 

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Unable to load any videos when streaming Disney Plus

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Hi Community Users,

We’re happy to report that this issue has been resolved for most users!

If you're still experiencing the problem, please feel free to start a new thread, and we'll continue to assist you. 
We’ll be closing this discussion now and marking it as solved. A big thank you to everyone who reported this and for your patience as we worked through it!

Happy Streaming! 💜
The Roku Community Team

Emmanuel-D.
Roku Community Moderator
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