Solving playback issues

[Kaplnkabin]

Is there a way to fix this issue? I am having the same problems but I’m not able to run out and buy a new tv. 

[RokuJohnB]

Hi @Kaplnkabin,

Greetings from the Roku Community!
We will be more than happy to take a closer look into this issue that you're having with the Roku Ultra, but we will need to gather more details. Can you please provide the following information below?

• Is the issue happening on all content or channels, or is this isolated to one content or channel? (Specify)
• Could you send us a photo of your running issue?
• When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,

John