Month after month when I see a new build date for the Roku app, or my Samsung TV OS gets updated, I am filled with hope that once again I will be able to watch Roku on-demand content and all of the live channels and I log in to check it out. Sadly, month after month has been a bitter disappointment.
This time I saw that the Roku app had actually gotten a version level bump, so I thought well they HAD to have fixed it this time then! With my heart singing I logged into the Roku app to once again watch my beloved This Old House show which I have gotten way behind in watching (by the way it is not available on any other streaming service because Roku has the exclusive on the new seasons).
And ONCE AGAIN I was plunged into a Pool of Infinite Sadness.
Using the Roku app on my late-model Samsung TV (although now almost a year older than when this problem started), I still cannot watch ANY on-demand content. The screen goes black, the spinner spins, and eventually an error message is displayed. The last time I sat through it I think it said something like Content Not Available.
The same happens for some of the Live channels, specifically the Dateline channel which will display ads but then go black with no sound when the program resumes. Some of the other on-demand channels work (including the This Old House Live channel), there seems to be no rhyme or reason to which ones work or fail.
No, I don't want to buy a Roku stick for my TV, I want the Roku app to be fixed so it actually works like it did when I bought the TV.
Yes, I have tried removing the app entirely, rebooting the TV, and then reinstalling the app. I do that every month when the app build date changes and I did it this time as well. I have tried using it logged into my Roku account and also logged out of my account.
