Solving playback issues

[Ceece]

Lots of posts about this when replaying with Roku devices, but nothing about replay on Chrome with an Android device.

Roku Channel ads freeze and will play for 2-3 seconds only if I press the recents button twice. As you can imagine with 3 ads over 2 minutes long, this process is TEDIOUS!!

I don't have any ad blocking turned on. This happens on any wifi I try to use. It makes Roku Channel WORTHLESS! Once I get to the actual show.... It NEVER LAGS OR FREEZES!!

[RokuMaresa]

Hi @Ceece 

A warm welcome to the Roku Community!

It looks like you are trying to access The Roku Channel through a web browser on your Android device. Have you tried using the Roku mobile app to view The Roku Channel content to see if you are experiencing the same issue? Also, please provide the following information:

• What is the brand, model, and operating system of your Android device?
• Is the issue occurring on a specific content or on all content?

With detailed information, we will be better able to assist you.

Please feel free to keep us posted!

All the best,

Mares