Solving playback issues

[Jeannemalone]

Last month this APP only on ROKU would freeze after a few minutes.  Every time I restated it and rebooted ROKU, THE SAME freeze happens.  My smart TV Fox News APP runs fine and never have an issue.  Only my two ROKU devices the FOX NEWS APP freezes!! This is not a FOX NEWS ISSUE.  THIS IS A ROKU ISSUE.  It gets fixed when enough people complain. It stays good for 4-5 weeks then starts freezing again.  FIX THIS ISSUE.

[AdaBeta27]

11/14/2024  My mother reports this same issue has been happening all the time when she streams Fox News on the Roku.   The channel fails to load from within the Spectrum app.  And it also fails to load from the freestanding Roku app, as well.   This happens on 2 different TVs, she says.   One has a 4k Roku Express and the other has a 4K Roku Stick. Both Roku players aren't over 2 years old.  The only difference is the channel / app locks up with a spinning pinwheel at 26% instead of 13%.    I find it interesting that 26 is exactly double 13. Surely there is a conspiracy afoot here.  🤣  LOL!   I trust 26% instead of 13% this indicates Fox programmers are making some slow progress fixing their strange issue.    Fox News is a real crock, so I could not care less whether or not runs.   But she needs her daily infusion of bull excrement and conspiracy theories and Republican worship.  🙄

[Z-man-42]

No other app on my Roku freezes - only the Fox News app.  It is very frustrating.  On all other devices (smartphone, iPad…etc) whether I’m streaming via the Foxnews or my ISP’s app, I have ZERO issues.  

this is a ROKU issue, and I suspect if I were streaming CNN or MSNBC, it would freeze up at all.  There, I said it.  

[Z-man-42]

Fox News app doesn’t freeze on any other platform.  I cannot help but think it is because ROLU doesn’t support conservative news media.  Fix it  You are potentially alienating more than half of Americans who are conservative   
The only apps that regularly freeze on my ROKU TV are Fox News and Fox Business. I have deleted the apps, cleared the cache, performed a system restart, performed an aancient Mayan ritual, got the Tibetan monks to bless my TV, and offered a burnt offering to the one true God.   Nothing seems to solve this issue on my end.  Therefore, it must be on ROKU’s end.

 Fix it.  I am very frustrated.  

[AvsGunnar]

@Z-man-42 

Unfortunately, the app developer (Fox News) is responsible for the maintenance and fixes to their channel/app.

The Fox News app has always had issues on Roku.  It works for awhile and then with each new Roku OS update it just breaks until the Fox developers address the needed fixes.

I understand your frustration, especially when paying for something that doesn't work, but not a conspiracy, just some malformed coding issues.

[Fit14evr]

 Am having the same issue....ONLY FOX freezes up....  peculiar!    I have contacted Fox and was told the issue is on your end.

[ITSXSWA]

Yup definitely happening again - Fox News channel hangs- restart the app, runs for a while and hangs  again 

[ITSXSWA]

Yup definitely happening again - Fox News channel hangs- restart the app, runs for a while and hangs  again 

[ScottB3]

App is looking for a address that is not there. Options: Hit the back button, slide over to Fox Business, watch it for a second and slide back to Fox News. Best option: watch it on Fox Nation if you have it!

[jfpw]

This is what I have to do, but it's unacceptable to have to do it every 10-15 minutes.  This problem does not occur on ANY other channel.