Solving playback issues

[AvsGunnar]

@Z-man-42 

Unfortunately, the app developer (Fox News) is responsible for the maintenance and fixes to their channel/app.

The Fox News app has always had issues on Roku.  It works for awhile and then with each new Roku OS update it just breaks until the Fox developers address the needed fixes.

I understand your frustration, especially when paying for something that doesn't work, but not a conspiracy, just some malformed coding issues.

[Fit14evr]

 Am having the same issue....ONLY FOX freezes up....  peculiar!    I have contacted Fox and was told the issue is on your end.

[ITSXSWA]

Yup definitely happening again - Fox News channel hangs- restart the app, runs for a while and hangs  again 

[ITSXSWA]

Yup definitely happening again - Fox News channel hangs- restart the app, runs for a while and hangs  again 

[ScottB3]

App is looking for a address that is not there. Options: Hit the back button, slide over to Fox Business, watch it for a second and slide back to Fox News. Best option: watch it on Fox Nation if you have it!

[jfpw]

This is what I have to do, but it's unacceptable to have to do it every 10-15 minutes.  This problem does not occur on ANY other channel. 

[jfpw]

I've had problems with Fox News channel for a long time.  I have to reset the app almost every time I go to that channel.  I'm constantly having to back out and go back in after it locks.

It doesn't happen on ANY other channel.  One might assume Roku us targeting Fox???

[jenlan13]

• I'm getting ready to dump them if they don't fix it. They have one more shot to fix this. I removed the app to try and fix it and now I can't even get Fox news app on my home screen. This isn’t a Fox news app issue, this is definitely a Roku issue. I notice not as many people are complaining, I have a feeling they've already lost a lot of customers. 

[andyross]

This has been stated a million times already. The app developer is Fox News. Roku is only responsible for distribution of the app. Fox News is responsible for any bugs in the program, or how it interacts with the Fox News servers.

Roku is a unique operating system and requires different programming skills. Most all the other platforms are based on Android or iOS.

[andyross]

And if you had fully read those threads, you would know Roku is not responsible for bugs in 3rd party apps. Fox News wrote it and runs the servers. It's up to them to fix it.