Solving playback issues

[Scotts915]

Any update from Roku when this gets fixed?  It’s been over a week, this is unacceptable. Either roll back to 13 or fix this issue. 

[moby2]

Same with me, I blasted Tablo now I see it appears to be a ROKU problem.

[Memolon1]

Good afternoon I did the factory reset on my 2 Rokus express 4k+ and as soon as I as I started they updated to the 14.0 and everything is the same the problem still there Roku please!!! 

[Pegasus2000]

My roku is not the 4k version.  After doing the reset using the pinhole, the version remained 14, but now works.

[gsmissy]

I spent a couple hours on this issue last night. Tried everything. Tablo worked on my phone and 1 TV that had Roku Premiere. It was the Roku Express TV that wouldn't work with Tablo. Happened to have a second Roku Premiere stick in storage. Replaced the Roku Express with Roku Premiere and it now works fine...for now. Had a new TV on my Christmas list...will definitely not consider Roku. This has been too frustrating.

[Mz3600]

Same issue here.  Does the Google device have discovery+?

[bs36]

who were you replying to?

[markfox1962]

Same here. It’s not working on my earlier TABLO either. 

[bs36]

oh ok. wasnt sue about google device or discovery. have neither. i have 4th generation tablo. hopefully they have some fix 

[markfox1962]

Arjiemar,

is this an issue that Toku is actively working on?  When I contacted tech support they took me through a laundry list of level one troubleshooting steps