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Tiptrip
Newbie

Sound going out constantly

I’m having the same trouble, but with all apps/channels.

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Sound going out constantly

Hi, @Tiptrip 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for letting us know about the audio issue you have encountered with your Roku device. We'd like to ask for more information regarding the issue so we can understand your concern and provide a resolution. Kindly provide the details below:

  • What specific Roku device are you having issues with?
  • When did you first encounter this behavior?
  • What troubleshooting steps have you taken so far in an attempt to resolve the issue?
  • On what app or content have you noticed the behavior? Is this happening to a specific app or throughout the Roku platform?

In the meantime, have you tried rebooting your Roku device's system (Settings > System > Power (skip if unavailable) > System restart) to see if this will make any difference? 

We hope for your response as we'd like to help in resolving this matter.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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