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Tlavoie87
Reel Rookie
‎06-18-2023 06:54 PM

Sound cuts in and out with 60HZ HDR selected on my Samsung TV

Also having this issue with Samsung just started I get absolutely no sound when HDR 60hz is selected, is there a fix???

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
‎06-19-2023 01:56 PM

Re: Sound Cuts in and Out with 60HZ HDR Selected

Hi @Tlavoie87,

A warm welcome to the Roku Community!

We understand the situation you are in with having no audio when selecting the option for 60Hz. We would be more than happy to look into the issue, but we'll need information from your end. Kindly provide the following details below:

  • What device are you using?
  • What titles on a channel/s are you trying to watch when this issue occurs?
  • What are the steps to reproduce the issue?

Once we have this information, we'll be able to assist you further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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