Solving playback issues

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Sorry error has occurred on Crunchyroll

Can watch almost a full episode on Crunchyroll befor getting ( sorry error has occurred )and wont stream anyting.
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RokuKariza-D
Retired Moderator

Re: Sorry error has occurred on Crunchyroll

Hey @Chanceyboy0420

Thanks for the post.

Does the issue only occur in Crunchyroll or across other channels installed on your Roku device?

If you haven't tried yet, you can remove the affected channel then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings System System restart Restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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