Hi @Chensa,
Welcome to the Roku Community!
We understand that there has been an audio issue that you've encountered, and we appreciate the actions taken to resolve the issue. For us to further understand this, Is this issue happening only to the Row8 channel, or are other channels affected? Also, what are the actions to reproduce the issue?
With more detailed information, we'll be able to assist further.
All the best,
Kash
Takashi O.
Roku Community Moderator