Help

Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Neubienaut
Newbie
‎07-11-2022 05:47 PM

Room tv recognizes USB, room sound bar does not

If I turn my 55" Roku television on with the remote that came with the television then the USB drive is recognized In the Roku media player. If I turn the TV on With the Roku soundbar remote Then the USB drive does not show up in Roku media player.

 

Any thoughts?

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert
‎07-12-2022 05:11 AM

Re: Room tv recognizes USB, room sound bar does not

@Neubienaut 

You have two separate Roku devices. One is plugged into the other.

At the highest level is the Roku TV device. It has inputs, including a USB port, and HDMI ports.

You have another Roku device (probably a Streambar, from  your description) plugged into one of the HDMI ports. It only shows what's on it, not what's on the TV.

When you use the Roku Streambar, you're looking at the Roku menu of the Streambar, not of the TV. The Roku Streambar doesn't have anything plugged in to it. If you want to see the inputs on the Roku TV, you need to use the Roku TV menu.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
Labels