Solving playback issues

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Nealbob
Reel Rookie

Roku stream bar making popping noise

I'm having the same problem but I don't have a stream bar. It's become a **bleep** pain to use roku.

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3 REPLIES 3
RokuTakashi
Community Moderator
Community Moderator

Re: Roku stream bar making popping noise and shutting down

Hi @Nealbob,

Thanks for posting here in the Roku Community!

We appreciate you sharing this information with us, and we're sorry for the trouble. May we know if this audio issue you've experienced is happening to a particular channel or throughout the Roku interface even by navigating on the Home Screen? Also, could you please provide us with a video here so we'll be able to have a visual and auditory grasp of the issue so that we can proceed with the necessary actions to address this?

We look forward to hearing back from you.

All the best,
Kash

Takashi O.
Roku Community Moderator
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KNRK
Newbie

Re: Roku stream bar making popping noise and shutting down

Same here with my mini stream bar, popping noise and screen going out for second or two. Also, sometimes video gets stuck and audio degrades. Very annoying. 

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RokuERey
Community Moderator
Community Moderator

Re: Roku stream bar making popping noise and shutting down

Hi @KNRK,

Welcome to the Roku Community!

Thanks for reaching out about this issue you're experiencing. We'd like to help and need your assistance to help us understand this.

When you say, "Video gets stuck, and audio degrades," is this an issue affecting the rest of the channels on Roku or an issue with a specific channel, and when did you start seeing the issue occur?

Tell us more about the issue so we can further zoom in on it.

Thanks,

Rey 

ERey.
Roku Community Moderator
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