Roku plug damaged when switching televisions. Now replacement plug won’t work
The small connected that goes into the side of my roku that plugs into the roku 5 amp usb plug broke. I ordered another and now it doesn’t work. the replacement plug has correct figment but cord seems to not have the bulge as the original plug had. where can I get an original plug? Or is there another solution
It sounds as if you have a Roku Stick that came with the USB cable that included the Long Range WiFi Receiver. This one.
If you replaced it with a standard USB cable, you don't have what it takes to connect to WiFi. You need that one like the one that came with it. And they're out of stock. And we don't know when Roku will get another one. And they aren't available from a third party. And none of this is good news.
If your Roku is under warranty, I would suggest that you attempt to replace it via a warranty repair/return: Roku: Returns
The information should be on the device itself, or at the bottom of your Roku Account page.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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