Solving playback issues

[dstrife]

I have tried all the above as well and doesn't work.  Come on Roku what is the solution???!!!!

[RokuTakashi]

Hi, @dstrife 

Thanks for posting, and welcome to the Roku Community.

We understand that you've experienced an issue with your Roku device which keeps going back to the Home screen, and we're here to help. Let's perform an effective troubleshooting step to resolve the issue. Kindly follow the instructions below:

Restart your Roku streaming device

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

After this step has been performed, your Roku device will reboot. Once it boots again, you should notice improvements.

Keep us posted on how it goes.

Best wishes,
Kash