Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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RokuMary-F
Roku Employee
Roku Employee

Re: Roku express blinking on and off constantly.

Hi @Lvanaulen,

Thanks for following up.

We haven't received any information. If this issue is not resolved, please let us know along with any additional information including the serial number/device id from Settings > System > About?

I'll be able to pass it along to our Support team who can assist you further.
 

Best regards,
Mary

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AngelPrime
Level 7

Re: Roku express blinking on and off constantly.

I have had this same problem for quite some time now and I have figured out the solution. At least one that worked for me. I do have a smart TV capable of 1080p so I switched the Roku accordingly under "display type". Well that was the wrong move I had the same issue in "auto detect " as well. So 720p it is and problem went away.

At least for now anyway.

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Nettes-5
Level 7

Re: Roku express blinking on and off constantly.

how do you fix it I can't use the remote 

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku express blinking on and off constantly.

Hi @Nettes-5,

Welcome to the Roku Community!

I'd be happy to take a closer look to see how we can help. Can you please provide us with more specific information about the issue you are experiencing? What Roku model device are you using? Can you please specify the exact steps you are taking to reproduce this issue so we can investigate further? In addition, have you tried running the steps on this link to get your remote back up and running?

With more detailed information, we will be able to assist you further.


Best regards,
Mary

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