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TheKaitlyn14
Newbie
‎03-09-2024 12:52 PM

Roku device won't stay on

I tried that mine still doesn't work. I even tried my phone charger in the port. And my phone charges no flashing.

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RokuJohnB
Community Moderator
Community Moderator
‎03-09-2024 02:41 PM

Re: Roku device won't stay on

Hi @TheKaitlyn14,

A warm welcome here in the Roku Community!

We will be more than happy to investigate further with this issue that you had. Can you please provide the following information below?

  • May we know what kind of Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)
  • Could you elaborate more about the troubleshooting steps that you have taken so far?
  • When did the issue start?

With detailed information, we will be able to assist you further.

Thanks,                                                                                                                                              John

John
Roku Community Moderator
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