Good luck getting them to do anything. Their tardiness is costing them money. I want to pull the trigger on the Disney+/ESPN+/Hulu package. Until they fix this, I can't buy this programming through Roku. You have to wonder what's taking so long? It's been going on 3 months for myself trying to get this corrected. So many people I know are having the same issues. I know they read these posts because they keep asking for the same information, we give it and then nothing!