Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku TV Constantly Factory Resets Itself

I just bought the Roku Express and put it to a TV in my shop. I put it on a program and it turns off 10 mins into the show and I figured it was weak signal but it’s not and I’m confused to why it’s doing that I don’t have that problem with my ONN Roku TV in the living room just in my work shop with the new Roku Express. Idk how to get back to all the shows it turned off on me. It sucks!

0 Kudos
Community Moderator
Community Moderator

Re: Roku TV Constantly Factory Resets Itself

Hi @Rjcox36,

Welcome to your first post here in the Roku Community!

We understand that you're having an issue with the recently bought Roku Express turning off after streaming for a few minutes, and we would like to know more about how we can work this out.

Would you be so kind as to provide additional information regarding the issue? Is this happening to a particular channel, or is this issue generally happening to every channel on Roku? In addition, are you powering your device directly through a power outlet or directly at the back of your TV port?

With more information, the better we can assist.

All the best,

Takashi O.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.