Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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LadyWithBooks
Channel Surfer

Re: Roku PBS app is not working and keeps crashing

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Same problem. Grrrrr…

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scooper24
Reel Rookie

Re: Roku PBS app again not loading, Nov 16 2024.

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I have the identical issue and did submit a support ticket 11/17/24 at the PBS website. Hope they fix it soon!

Re: PBS app not working even though I deleted it and rebooted my Roku 4

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Same here I have a Hisense roku tv and it's not working, but I also have an Amazon prime tv..PBS app works on my Amazon TV just fine, but not my Roku tv..so it's not the PBS app that's the problem but its Roku where the problem lies..

scooper24
Reel Rookie

Re: Can't get PBS app to work today

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See all the replies for the subject "Roku PBS app again not loading, Nov 16 2024." Many of us are having the same problem. All of the possible solutions don't help.

Hab2109
Newbie

Re: Roku PBS app is not working and keeps crashing

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Same. Was working fine yesterday. Deleted app, updated roku software, restarted roku device, reinstalled app, same problem still happening.

wrbeye
Newbie

Re: PBS app not working even though I deleted it and rebooted my Roku 4

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I have the same problem as all the other posters do, and have tried all the fixes without success. I was so excited yesterday when I was able to sign on and watch through Roku on my HD 4K tv... Please fix this, Roku!

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Re: PBS app not working/will not load

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I can't get PBS to load either. I uninstalled it and reinstalled, but still doesn't work. I can pull it up on my phone, but not on my TV via Roku.  Very frustrated !

MAF111
Newbie

Re: Roku PBS app again not loading, Nov 17 2024.

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Same issue as others.  PBS app does not load.  Once selected, it goes to a blank screen and then returns back to the app menu.  Attempted TV reboot, app remove and reinstall.  No change in behavior.

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andyross
Roku Guru

Re: Roku PBS app again not loading, Nov 17 2024.

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I think this is most likely some backend issue with the PBS servers or authentication. Apps are typically not updated over a weekend, and as noted earlier, it was updated last week.

Basically, this is something that will probably fix itself soon, probably sometime Monday (fingers and toes crossed.)

Re: PBS app not working/will not load

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More info: Model 3810X

SN : YH007P626527

SOFTWARE VS. 14

DEVICE ID C13977626527