Solving playback issues

[PatsyK9z]

Just PBS.  I followed some suggestion in settings to PERMISSIVE.  Didn't work. Set back to default.   Removed PBS.  Turned off TV.  Back on & reinstalled.  Still doesn't work.  

[PatsyK9z]

BTW it works fine on my phone.  This is an app I pay for monthly too.  Worked fine yesterday.

[Mhicks11]

I’m having same issue. Updated software. Removed and restarted then reloaded app. PBS is still not working

[Me-KD]

Same for me. Did a delete app, roku factory reset and reinstalled app to no avail. I was using the PBS app last night and it worked fine.

I can use the PBS app on my iPad and it works fine. I fine this issue is specific to the PBS app on Roku.

[Nope20]

Me too!

opened ticket with pbs North Carolina.

Unfortunately NO tech support on the weekend. 

[makaiguy]

@Mike1234568911-

After removing the channel, but BEFORE reinstalling it, did you RESTART** your Roku to clear its memory cache? Without the restart you may not get a clean reinstall.  This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
 
Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System".   If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
 
**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart.  Use the methods above.

[Ccshipman]

I am attempting to contact PBS about the problem, via email.

I have an App for my local PBS Station, and that works just fine.  

We shall see?  

[jlm2526]

Same here. None of the suggestions work. The app was working this week. 

[kq4ym]

Same issue here and also on my friends Roku at another location. Nothing mentioned for fix works at all, just a waste of time trying over and over.

[spbon2010]

I am also having the same issue with both my tv's. One is a smart tv and one is not.