Solving playback issues

[Jgriess]

Me too,  exactly 

[bernieismycat]

I have the same problem today 11/17. Failing on 2 different Roku devices. Delete/reboot/reinstall doesn't help.

[Mike527]

Same is happening to me. It worked yesterday, 11/16, but not today, 11/17. 

Device model: 3810RW

S/N: YHOO62957112

Device ID: C238A6957112

Software Version: 14.0 - build 12221-50

Tracker ID: 12-463-993

[Leeskid]

Still not working for me.  Just checked. 

[MontyDog]

This happened tonight, first time that I know of. Not happy it's happening, but helps to know it's not just me.

[Malodee]

Same here - frustrating ☹️ 

Can anything be done about it?

[kaissdd]

I did the network connection and it went through to activate PBS, and it says it's activated, but the app just sits and spins. Almost had it. Still spinning 8 minutes later, not connecting. 9 minutes later the app is populating shows, never mind. it stops populating, and now sits and spins again.

[Mike527]

They are gathering data, to elevate the problem. There are a couple of posts about collecting info. 

[margob1]

Mine is working now!!

[Malodee]

I just sent an email to PBS tech support so hopefully they can do something to help.