Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku Express turning off while watching

This happens while watching both Disney Plus and Netflix, so I don't think it's the channel. After 35-40 minutes of watching a show, the screen goes back to "no input" on my TV, and only comes back to the home screen after 5-10 minutes. No messages about overheating or low power, it's plugged into the wall. Software seems up to date. Has this happened to anyone else?

Labels (2)
0 Kudos
Community Moderator
Community Moderator

Re: Roku Express turning off while watching

Hi @Niall1,

A warm welcome here at the Roku Community!

We'd be more than happy to assist you about your issues with the HDMI error.

Here's our Support article for further details and to help you understand how HDMI works: Getting to know HDMI

Let us know if this fixes your issue and we'd be more than willing to assist you further with this.

All the best,

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.