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Niall1
Newbie

Roku Express turning off while watching

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This happens while watching both Disney Plus and Netflix, so I don't think it's the channel. After 35-40 minutes of watching a show, the screen goes back to "no input" on my TV, and only comes back to the home screen after 5-10 minutes. No messages about overheating or low power, it's plugged into the wall. Software seems up to date. Has this happened to anyone else?

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RokuCarly
Community Moderator
Community Moderator

Re: Roku Express turning off while watching

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Hi @Niall1,

A warm welcome here at the Roku Community!

We'd be more than happy to assist you about your issues with the HDMI error.

Here's our Support article for further details and to help you understand how HDMI works: Getting to know HDMI

Let us know if this fixes your issue and we'd be more than willing to assist you further with this.

All the best,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Roku Express turning off while watching

Jump to solution

Hi @Niall1,

A warm welcome here at the Roku Community!

We'd be more than happy to assist you about your issues with the HDMI error.

Here's our Support article for further details and to help you understand how HDMI works: Getting to know HDMI

Let us know if this fixes your issue and we'd be more than willing to assist you further with this.

All the best,
Carly

Carly Y.
Roku Community Moderator
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