Hi @Luismarrufo,
From the Roku Community, a warm welcome!
We'd love to assist you further with this issue that you had, and we would like to gather more details. Is this happening on all channels and contents, or is it isolated? (Specify) What troubleshooting steps have you taken so far?
In the meantime, you may try these troubleshooting steps below:
Please keep us posted on what you find out, and we look forward to hearing from you soon.
Thanks,
John
Hi @Luismarrufo,
From the Roku Community, a warm welcome!
We'd love to assist you further with this issue that you had, and we would like to gather more details. Is this happening on all channels and contents, or is it isolated? (Specify) What troubleshooting steps have you taken so far?
In the meantime, you may try these troubleshooting steps below:
Please keep us posted on what you find out, and we look forward to hearing from you soon.
Thanks,
John