Solving playback issues

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 8

Re: Recordings freezing up when trying to fast forward through commercials

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This hasn’t worked for us, but happy it did for you. The only fix we have found has been to reset the system. If we either unplug the device or reset it in settings, we are able to watch what had previously frozen up. This is always only a temporary fix that lasts usually only for the night.