Solving playback issues

[pnk1966]

My ROKU Stops playing sound after app starts.  Right up until you start the app it plays sound like normal. Happens on any app YoutubeTv Netflix etc.  Tried with and without soundbar.

[RokuJohnB]

Hi @pnk1966,

Welcome to the Roku Community!

We understand that you're having a problem with the audio on your Roku. Help is here. Please follow these steps:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select Audio.
4. Select Digital output format.
5. Select Stereo.

If the problem still persists, we recommend checking out this support article for further troubleshooting steps: What to do if you do not hear sound from your Roku® streaming player

Please keep us posted on what you find out.

All the best,

John