Discussions

[Rodgerschloe]

I got my Roku TCL TV last year just before Christmas. Since day one there’s been a static sound coming from the TV which isn’t quiet at all. It gets louder depending on what app is open. The worst app is Netflix. The static over powers the sound of the show. Even when on the home page the static can clearly be heard. 

To note: I don’t have a TV box, and due to the static noise is spends most of its time unplugged 

[RokuArjiemar · Accepted solution]

@Rodgerschloe,

Thank you for posting in the Roku Community!

We appreciate you contacting us about your TCL Roku TV's static audio. We understand your concern. However, Roku only provides the Operating System for your TV, and we do not manufacture or sell this model. You must contact the TV manufacturer for further support with this issue. 

You can reach them here: TCL support or at 1-877-300-8837.

Thanks again for reaching out. Please let us know if you have any other questions or concerns.

Cheers,
Arjiemar