Solving playback issues

[shonadamson]

Same for me.

[tcluster]

Someone told me that the Roku 4 is no longer supported so I got the new a Roku. The PBS app works on the new Roku. It didn’t work on the Roku 4. 

I’ve had a problem with the new Roku though. It works but every so often requires a reboot. I’ve opened an issue on this but haven’t heard back. But at least PBS works now. 

[Patches2]

Hi John, 

Model: 8624X

Serial number: YKOON9388509

Software: 14.0.4 build 12221-63

GC version 12.5.25

Issue ID: 09-463-778

Have deleted the app, downloaded again, rebooted device 

Thank you!

[ML650]

Yes, just started today. PBS has some instructions about removing block for advertising for pbs from modem, but way too complicated for me. Maybe by Monday PBS will fix this.  Sunday night no one working.

[VAmom]

No PBS for me here in Virginia. I reloaded the app but it didn't help. Seems to be a widespread problem??

[ALRT]

same here, did delete, restart.. reinstall no luck

[Marniemfg]

Tried those suggestion. Still not working. Def an issue with the app. Was able to successfully install other PBS APPS; PBS kids, etc

🤷🏻‍♀️

[Sharoneis]

Un-installed PBS, then reinstalled it. Still does not work.

Streaming stick 4K

PBS version 5.8, build 3.

This was working fine yesterday 11/16/2024.

[Lab2024]

I'm in Loveland Colorado. Having same issue on both Roku streaming devices for LG and Samsung TVs. Started November 16 could not live stream. Later in evening wouldn't load PBS app. Just returns to Roku home page. Tried same remedies no resolution. 

[VA8]

This happened overnight with no changes on my side.  What is going on with ROKU????? 

I tried a system restart - did not work.  Also,  If I try to add an app like PBS the system will not allow me to open it and sign in (even though I had previously signed in) so I cannot use the apps on the ROKU TV that I've paid for.