Solving playback issues

[RokuDanny-R]

@Rfgroff

Thanks for the post.

It doesn't look like you've provided the device serial number/device ID on your Roku device as we had previously requested.

Please be aware that replies to email notifications from the Community do not get posted.

Thanks,
Danny

[RokuDanny-R]

@enndot

Thanks for the post.

What Roku model device are you using?

For troubleshooting information regarding overheating, we would recommend taking a look at our Support page here: Fix an overheating issue

Please keep us posted and we will be able to assist you further.

Thanks,
Danny