I am experiencing the same issue with Roku 3, except I dont even get to the welcome screen. It was working fine, and then all of a sudden- poof! I have tried on several TVs and devices and it will not show up.
Hi @bzkiii,
Thanks for the post!
We see that you're experiencing this behavior on Roku 3, and we'd like to know more about it.
Could you please tell us a bit more about this? What are the steps to reproduce the issue? How are you powering your device? Have you tried using a different HDMI cable to see if you're still seeing the same issue?
With better understanding, we'll be able to work further on this.
Thanks,
Rey
Hi @RokuERey
As outlined earlier: the device is powered using the AC adapter. I have tried multiple outlets, multiple TVs, multiple HDMI cables, etc. On all screen based devices the Roku is failing to output both picture and sound.
I have done a hard reset and nothing. All I get upon it powering up is a series of two light blinks on the front of the unit
@bzkiii the Roku 3 is a ten year old device. It's entirely possible it has simply failed. While it's still "supported" by Roku, that simply means they still offer OS updates. But I expect this will be the next player that is declared legacy and no longer supported.
My suggestion is to try it on a different TV, simply to ensure the TV isn't the problem. If it's still doesn't work, it's died. Time for a replacement,
@atc98092 if you notice, i said specifically that i have tried this on multiple tvs. same issue. Also it being old is a poor excuse for it to **bleep** out out of the blue.
@bzkiii wrote:@atc98092 if you notice, i said specifically that i have tried this on multiple tvs. same issue. Also it being old is a poor excuse for it to **bleep** out out of the blue.
I did miss that, sorry. But ten years for a consumer electronic device isn't unusual at all for a sudden failure.