Solving playback issues

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Rasajake
Newbie

Netflix not loading 30 October 2024

Netflix has stopped working today I’ve deleted and reinstalled Netflix rest Netflix and Roku ultra still not working.

same trouble on all 3 of my ultras

any suggestions?

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Netflix not loading 30 October 2024

Have you restarted all of your network equipment (gateway/modem/router)?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Netflix not loading 30 October 2024

Thanks for posting here in the Roku Community, @Rasajake!

In addition to what @renojim suggested, could you please also let us know if you are also experiencing the same behavior on all channels of your Roku devices? Also, you might need to connect your Roku devices to a different internet connection, such as a Mobile Hotspot, to further isolate the issue. 

In the meantime, you might want to visit this support article: How to resolve a channel playback issue.

Please let us know your thoughts. 

All the best,
Emman

Emmanuel-D.
Roku Community Moderator
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