Solving playback issues

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Netflix is running extremely slowly

Hi @J_ok,

Thanks for sharing the same experience with us.

Have you already tried rebooting the channel by removing the app, performing a system restart, and adding the channel? If you do and the issue persists, please provide us with the details needed in order to resolve this concern. Please refer to our above post.

We'll appreciate your response regarding this matter.

Regards,
Janadee

Nadee K.
Roku Community Moderator
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J_ok
Reel Rookie

Re: Netflix is running extremely slowly

Yes I have.  Honestly this feels like a sham constituted by 1. Hardware manufacturers (e.g. roku / tcl) 2. Internet service providers, and 3. App / content creators (e.g. Netflix), where the user is left to figure out endless fixes to an endless problem that is made worse by those three actors who keep us chasing tails.  

We can: Buy a new tv every few years, with updated hardware capabilities and software compatibilities, leaving a mountain of disposed tvs that still work great;  Pay increasing fees to the service provider to increase bandwidth and release throttles / chokes;  and Pay increases in subscription fees to companies like Netflix who are not carrying their end of the bandwidth and server burden but passing it off to the customer to manage with the hardware and internet provider combo.

So, the only fix is to Pay Pay Pay to remove crashes, lags, freezes and delays — because everyone wants bandwidth and it must be in demand — while also calling out all the broken, and very greedy, services and providers.

Netflix needs to make its service functional across a reasonable range of technologies that a large portion of the actual customer base use.  And budget (i.e. Pay) for more servers and bandwidth, or lower the subscription fee, or stop producing junk shows that can’t be afforded.

 

Tired
Streaming Star

Re: Netflix is running extremely slowly

Has anyone found a solution yet?

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