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countrycamper
Reel Rookie

My Roku is randomly jumping back during streaming, I’ve done factory reset and it’s still happen

I'm having the problem when I'm streaming season 6 espiode 4, then a wek later I go and it takes me  back to season 1 espiode 1. Paramount+, Hulu, Roku, FreeVee, Prime

 

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RokuTakashi
Community Moderator
Community Moderator

Re: My Roku is randomly jumping back during streaming, I’ve done factory reset and it’s still happen

Hi @countrycamper,

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we'd like to know more about this issue to see how we can help. What specific content is having the issue, and what specific channel is this content on? Also, what specific Roku streaming device are you having issues with?

With more specified details you provide, the better we can understand the issue.

All the best,
Kash

Takashi O.
Roku Community Moderator
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