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Ionakiddo
Newbie
‎08-13-2024 08:29 AM

Max app crashing and keeps trying to reload after deleting

5+ yr old TCL Roku tv keeps turning on by itself and going to max app and making a terrible noise.  Even after deleting the app, it keeps sending me back to the page to install the app again.  It Keeps happening even after a factory reset of the tv and leaving it off when selecting my apps again.  Have 3 TCL TVs and it is only happening on the one.

Issue ID 30-324-920.  Please help!

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renojim
Community Streaming Expert
‎08-13-2024 10:41 AM

Re: Max app crashing and keeps trying to reload after deleting

Try taking the batteries out of the remote and turn on the TV with the button on the bottom or the back of the TV.

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