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Jaymac30
Newbie

MLB TV not working on any of my devices

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I have same issue with mlb app mine doesn't work on any of my devices. Just tries to load and back to main roku home screen

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RokuJohnB
Community Moderator
Community Moderator

Re: MLB TV not working on any of my devices

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Hi @Jaymac30,

Greetings from the Roku Community, and thanks for raising this concern directly with us!

We understand you are having a problem with your MLB channel since it is not working. We're happy to help you further. Please try these troubleshooting steps below:

  • Update the channel: By highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
  • Remove channel: By highlighting the channel tile, pressing the star button on your Roku remote, and selecting remove channel.
  • Restart your Roku device: By going to settings, system, power, and system restart. If the power submenu is not available, you may proceed to the next option.
  • Adding the channel back again: Scroll down to search, enter the name of the channel, highlight the channel, and select Add channel.

If the problem still persists after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

We hope this helps.

Kind regards,
John

 

John
Roku Community Moderator

View solution in original post

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RokuJohnB
Community Moderator
Community Moderator

Re: MLB TV not working on any of my devices

Jump to solution

Hi @Jaymac30,

Greetings from the Roku Community, and thanks for raising this concern directly with us!

We understand you are having a problem with your MLB channel since it is not working. We're happy to help you further. Please try these troubleshooting steps below:

  • Update the channel: By highlighting the channel tile, pressing the star button on your Roku remote, and selecting check for updates.
  • Remove channel: By highlighting the channel tile, pressing the star button on your Roku remote, and selecting remove channel.
  • Restart your Roku device: By going to settings, system, power, and system restart. If the power submenu is not available, you may proceed to the next option.
  • Adding the channel back again: Scroll down to search, enter the name of the channel, highlight the channel, and select Add channel.

If the problem still persists after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

We hope this helps.

Kind regards,
John

 

John
Roku Community Moderator
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Jgrza127
Newbie

Re: MLB TV not working on any of my devices

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This has been a constant problem with multiple complaints for over 2 years and the same responses are given. None of them work ! 

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