Solving playback issues

[Rich0826]

Actually, I did get a response.. 

Hi there,
 
Thank you for reaching out to MSNBC Customer Care and letting us know about the issues you are experiencing on Roku.
 
We appreciate you taking the time to report this issue to our team. We have escalated the case to a specialized team that will launch an investigation. We will resolve any problems we find as soon as possible and will contact you when the issue is either corrected or a solution is found.
 
Thank you for your patience and please don't hesitate to reach out again with any additional questions or comments.
 
Sincerely,
April
MSNBC Customer Care
contact.nbcnews@nbcuni.com

[Clef]

Thanks, john70. Good as a temp workaround, though quite cumbersome. Hope Roku and NBC quit blaming each other for the problem and get it fixed ASAP. 

[rblumbe]

I have tried removing and reinstalling NBC as well as restarting Roku and that does not solve the issue.  Other channels on the NBC platform works, but not MSNBC

It seems to me that it is a system wide issue

[Rich0826]

Mine is fixed.. 

[deepseer]

Well, that sucks. We were happy to see when CNN started live broadcasting on MAX. Too bad NBC Universal isn't as smart as NAX / Warner Bros Discovery, in that NBC Universal should be offering LIVE broadcasting of ALL MSNBC programming on the Peacock Ap.  Since our household basically only uses Sling for watching CNN and MSNBC, it would be great if we could drop Sling altogether. Maybe NBCUniversal will finally get around to waking up and follow the lead of MAX / Warner Bros Discovery.

[Rich0826]

Correction, no longer works.. 

[John70]

still not working

[underpsi]

This method worked for me. Thanks!

[Alex2MDI]

Thanks to John70 for giving us a solution that actually works.  I got the same balderdash response from NBC several days ago (I'm writing on 10/17) but the problem has not been fixed.

[merick89]

Temporary Workaround:

Search for and add the separate MSNBC  Live channel.

After the trial period of 10 minutes, you will be asked for sign in information.

I gave my Verizon info, same as for NBC app, and it worked fine.

Oddly, this app does not show in my normal channel listings.

It does show, however, when I select "See All."

This gives access to MSNBC live.