Solving playback issues

[Lasure]

Absolutely,  I have the same issue. I have a New Samsung QN75Q60CDFX and also only experience the issue on Max when watching shows.  Sometimes I can get it to stop by restarting the Roku.  

They obviously have a programming issue that needs to be resolved, rather than instructing their customers to continue to spend more money on unneeded accessories. 

The problem is recent and isolated to one streaming service. Maybe it's better to cancel the subscription until they get it fixed.

[RokuTakashi]

Hi @Lasure,

Thanks for posting here in the Roku Community.

We appreciate your understanding regarding this issue. We recommend contacting MAX directly and letting them know about this so it can be addressed promptly on their end.

We hope this issue will be sorted out soon.

All the best,
Kash

[Lasure]

I have to confess that I upgraded my cables and the issue seems to have been resolved.