I encountered an issue yesterday playing back recently added media from my Plex server on my Roku players. Playback works fine through my PC.
When I play the same content back on my PC it works fine - no issues. When I play content added on or before 12-27 it works fine on my Roku - no issues. I am able to play, resume the episode / movie on the PC from where it stopped AND I can resume episodes that stopped on the Roku from my PC.
Media added before and after 12-27 was processed the exact same way (no changes to software I'm using).
Any Ideas?
I am having the same issue. I tried the same fixes you did and couldn’t get it to work. I didn’t check the added dates to see if that was a factor. But the files play fine on a different TV when I use the Plex app built into my Sony. But when I try and use the Plex app on the Roku ( different rooms) I can’t get the file to play. I’ve rebooted my servers, I’ve checked for updates, I’ve checked the settings and I’ve rebooted the Roku. I can’t figure it out.
Hi @Its_j_a_s
Welcome to the Roku Community!
Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help! Does the issue only occur on the Plex channel or across other channels installed on your Roku device?
How long has the issue existed? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can assist you further?
With detailed information, we will be better able to assist you.
Warm Regards,
Lianna
I still have NO idea what / why / how this occurred, but here is what I did to fix it.
Again, I was only seeing this issue with media I processed and added to my server on 12-28 and 12-29, and ONLY when playing them on the Roku Plex app. (I did not see the issues when playing on the Windows PC Plex App.)
I deleted from my server and re downloaded / re process the media files from those two days. The new media files worked fine. There was no SW update to the SW I use to process my media files, and the old files played fine on every other player combination I tried other than Roku.
I haven't seen the issue with any flies before or after this one odd incident. Maybe my barista accidently gave me decaf on those two days - that explanation makes as much sense as anything I've been able to come up with.
Had a similar issue: media playback OK on all devices outside Roku. Solution: in your Plex server, ensure Advanced->Passthrough = 'disabled'.
My experience was similar. I can play 720p mp4 with no problem but can not play 1080p mp4 without buffering every 30 sec. Video plays fine when playing from Plex on my laptop (wifi). I feel like it has to be a poor data transfer rate.
Am using a new Roku Streaming Stick.