Solving playback issues

[squirellgirll]

I have 2 separate Roku devices and neither one will accept my correct Spotify credentials. Used to work fine until a year or more ago. Now nothing. So bummed. 

[RokuTakashi]

Hi, @squirellgirll

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we're sorry to hear about the trouble. Is your Roku device updated to the latest Roku OS version as well as the Spotify App? Also, have you tried using the credentials of Spotify on other devices to see if you're able to access them? 

Please keep us posted.

All the best,
Kash